A fine watch will last for generations with routine maintenance, including lubrication and thorough cleaning.
Watch manufacturers suggest that watches be cleaned, oiled & serviced every three to five years to ensure that the components are properly lubricated and that the mechanism is free from dust, dirt and moisture.
When a mechanical watch begins to function irregularly (gaining time, losing time or stopping) it is a sign that the timepiece needs maintenance and the attention of a master horologist.
Over time, the lubrication protecting the gears and wheels of a watch will begin to dry. In addition, Water resistant watches have seals and gaskets which will begin to dry and wear, allowing moisture to enter causing the movement to rust and the dial and hands to discolor.
When a Quartz watch stops, it is usually blamed on the battery. However, quartz watches also have wheels, gears, along with electronic components that can need replacing.
There are also many minor repairs that need to be done, like crystal replacement, crown replacement, pins, dial changes and case bracelet adjustments.
Before the service process begins, a CJ Charles team member does a thorough examination of each watch, carefully evaluating its condition & notating any necessary service recommendations.
An estimate is then quoted by fax, phone or email. At this time, any questions a customer may have regarding service options, restoration possibilities, enhancements and other specifics are attentively answered by our customer service representatives. When approved, watches are then transferred to the repair department where the watchmakers begin their work.
The technician carefully examines the individual components for wear or damage, evaluating which parts needs replacing, refinishing or repair. The skilled Watchmaker reassembles the movement gear-by-gear, carefully hand lubricating each pivot, gear and lever, using only authorized factory standard oils, ensuring that the movement of your watch will continue to perform accurately and maintain a minimum amount of friction and wear.
Proper sealing and pressure testing is vital for all water resistant watches. The watchmaker must replace the gaskets in a watch after it has been cleaned. The watch is then carefully closed, sealing the case to protect the movement and dial. Once the case has been resealed, the watch is then tested for potential leaks and its ability to maintain the manufactures original pressure-proof standards.